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From its Big Macs to the Superbowl, America is a country where bigger is always better. And when it comes to shopping, it doesn’t get bigger than a typical American superstore, where you can buy literally anything, from toothbrushes to maternity clothes to power tools to inflatable swimming pools.
In the hit comedy series Superstore (2015-current), we get to see behind the scenes at mega-store Cloud 9, which is run by a group of oddball employees.
Seasons 1 and 2 of quirky comedy Superstore is now on Showmax, giving you the easiest, funniest hit of retail therapy ever.
And while wheeling your trolley through the Cloud 9 aisles, here’s who you’ll meet.
The voice of reason
Amy, played by America Ferrera, is Cloud 9’s stern but caring floor supervisor. When things go pear-shaped at the store, which is often, she keeps everything together.
Super-quirk: She doesn’t like the store customers knowing her real name, so she writes things like Millie, Ramona or Beatrice on her name badge.
The Stuck-Up Newbie
Jonah (Ben Feldman) doesn’t get off to a good start: in episode 1, he accidentally re-prices expensive electronics down to 25c. He gives the impression of being a pretentious know-it-all who looks down on his co-workers.
Super-quirk: Jonah’s from a rich family, but after failing his university business course, he was forced to find a job.
The Scary One
Dinah (Lauren Ash) is Cloud 9’s tough, no-nonsense assistant store manager, who regularly clashes with her co-workers. But they’re all too scared to confront her.
Super-quirk: A crush on Jonah – Dinah even has herself demoted in episodes 9 and 10 so she can romantically pursue him. He, of course, is terrified of her.
Boss without B-S
Glenn (Mark McKinney) is Cloud 9’s socially awkward manager. He’s religious and a bit old-fashioned, often trying unsuccessfully to introduce moral and religious themes into staff meetings.
Super-quirk: Chronic niceness. But at the end of Season 1, he realises that maybe there’s such a thing as being TOO nice.
The Clueless One
Cheyenne (Nicole Bloom) is a heavily pregnant 17-year-old Cloud 9 employee who’s still in high school. She’s not the brightest bulb in the store.
Super-quirk: Her amazing dance moves – see her writhe with the best of them to Nicki Minaj in Season 1, episode 9; and the crazy name she gives her baby, born at the end of Season 1.
Garrett (Colton Dunn) is a wheelchair-bound store announcer who loves to tease and prank his colleagues – in Season 1, episode 4, he and Amy place a store mannequin that looks just like Jonah in a variety of unflattering positions around the store.
Super-quirk: His excellent poker face! Garrett will lie to your face just as smoothly as he announces the store’s daily specials.
Mateo (Nico Santos) is a gay Filipino worker who joins the Cloud 9 team on the same day as Jonah. Desperate to prove his worth, Mateo has no problem with throwing lazy, incompetent Jonah under the bus to make himself look better.
Super-quirk: Mateo throws himself fully into everything – from getting revenge on colleagues who’ve wronged him, to fighting Cheyenne for a couch that a customer died on – with hilarious results.
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