18 December 2019
Got a Showmax account question?
If there’s anything you’re unsure about when it comes to managing your Showmax account, we’re here for you! Check out the FAQs below, or go to www.showmax.com/help.
How do I access my Showmax account?
- On the Showmax website select Sign In from the top menu.
- On the sign in screen, type in your email address and password then select the Sign In button.
- Select My Account on the top menu bar under your username.
- Here, you will see all the information about your account, such as your payment details, registered devices and more
How do I edit or update my profile?
- Sign in on the Showmax website.
- Select My Account on the top menu bar under your username.
- You will now see all the options related to your account.
- Select Account Details.
- Here you can make changes to your personal account information like your name, location and password.
- Save your changes by selecting Update.
How do I change my password?
- Sign in on the Showmax website.
- Select My Account on the top menu under your username.
- Select Account Details to change your password.
- Enter your current password and a new password.
- Select Update Password.
How do I retrieve my password if I’ve forgotten it?
- Select Sign In on the top menu of the Showmax website.
- Select Forgot Password.
- Enter the Showmax registered email address in the text box.
- Select Reset Password.
- Instructions on resetting your password will then be emailed to you – follow the directions and you’ll be able to reset your password in no time.
How do I sign out of the website?
Select Sign Out on the top menu bar under your username.
How do I manage my registered devices?
- Sign in on the Showmax website.
- Select My Account from the top menu bar under your username.
- Select My Devices to manage your registered devices.
Please note: When you use a device to stream or download from Showmax it will be automatically be registered as one of your devices.
You may register up to five devices on your Showmax account. You may watch on two registered devices simultaneously: these are referred to as active devices.
Go to www.showmax.com/help for more, or chat to us on chat.showmax.com.
Original African stories by local talent
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Original Sin: My Son The Killer
Original Sin: My Son The Killer follows the murder of Andrea Venter by Gerhard Jansen van Vuuren, who then went on the run from South Africa to Brazil.
Tracking Thabo Bester
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The Illuminated
The Showmax Original docuseries The Illuminated explores different religious movements in South Africa. Stream now, with new episodes every Wednesday.
Koek S1
The crime comedy Koek, starring Cindy Swanepoel, now streaming on Showmax, with new episodes every Thursday.
Ekhaya Backpackers S1
Stream the Showmax Original comedy series Ekhaya Backpackers, with new episodes every Thursday.
Cheta M
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Youngins S1
Stream Tshedza Pictures’s first teen drama, Showmax Original Youngins, with three new episodes every week.
The Winning Ticket, a Showmax Original
Youngins S1 episodes 1-20 recap
More Mzansi gold
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Amo and Mahlatse become a couple, Tumelo ditches Sefako, and Khaya sees both Sefako and Principal Mthembu in a new light in episodes 31-33 of Showmax Original Youngins.
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