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Are you a DStv customer? Did you know that DStv Premium subscribers get Showmax for no extra cost?

That means unlimited access to the thousands of movies, series, kids’ shows and documentaries on Showmax without paying a cent extra.

Compact and Compact Plus subscribers get Showmax for only an additional R49 per month.

All you have to do to access these deals is subscribe to Showmax by adding it to your DStv bill.

Did you know that you can also watch Showmax on the Explora? Here, we answer your most frequently asked questions about Showmax and the DStv Explora: how and why to use them together.

What do I need to get Showmax on my DStv Explora?

  1. You need to live in South Africa.
  2. Your Explora needs to be connected to the internet.
  3. You need an uncapped connection of at least 10Mbps for the best quality picture, with 2Mbps being the absolute minimum speed. (Visit dstv.com/GetConnected and select “Connected DStv Explora” for detailed instructions.)
  4. You need a DStv subscription as well as a Showmax subscription.

If you are a DStv subscriber without a Showmax subscription, sign up here.

How do I get Showmax on my DStv Explora?

First, make sure your Explora is connected to the internet. To find out how, visit dstv.com/getconnected and select “DStv Connected Explora” from the slider in the middle of the page.

For older Explora models

  1. To access Showmax on your Explora, push the blue DStv button on your remote.
  2. Then scroll to Watch Now and select Showmax.
  3. Select the show you’d like to watch and press OK, and then click Watch Now.
  4. You will now be on the Sign In screen.

For the latest Explora

  1. Press the Showmax button on your remote.
  2. Then hit the PROFILE button on your remote to get to the Sign In screen.

There are two ways to sign into Showmax on your Explora: by using the link, or by scanning the QR code.

Using the link:

  1. Use your smartphone, tablet, PC or laptop to go directly to showmax.com/link in your browser
  2. Sign into Showmax.
  3. Enter the unique code you’ll see on your TV screen – you have 15 minutes to do this before the code expires.
  4. Get streaming!

Using the QR code:

  1. Scan the QR code with your smartphone camera to open the website.
  2. Sign into Showmax.
  3. Enter the unique code you’ll see on your TV screen – you have 15 minutes to do this before the code expires.
  4. Get streaming!

If you would prefer to sign in using your username and password, simply press the HELP key on your remote when the sign in screen featuring the code launches on your TV.

For more info, read our comprehensive blog post here.

How do I sign up for Showmax as a DStv subscriber?

Sign up is quick and easy. Simply go to www.showmax.com/dstv and follow the steps.

How do I add Showmax to my DStv bill if I’m already a subscriber?

  1. Go to www.showmax.com and sign in.
  2. Go to Manage Account and click on Manage Subscription.
  3. Select “DStv add to account” as your payment method.
  4. Enter your South African ID number.
  5. Confirm your mobile phone number. A one-time pin (OTP) will be SMSed to this number to verify your account.
  6. Enter the OTP and accept the T&Cs. Your entire family can start watching Showmax on up to 5 devices.
  7. Get watching!

For more information, read this blog post.

What are the pros and cons of watching Showmax on my Explora?

The major advantage is that you can watch all the series, movies, kids’ shows and documentaries on your big-screen TV without having to connect it to any other device. It streams directly onto your TV screen, so you don’t have to crouch over your laptop on the coffee table or sacrifice surround sound or screen size by watching on your phone or tablet.

However, certain Showmax features are currently not supported on the DStv Explora. These include: add to or view Watchlist, Recently Watched, Continuous Play, Resume Playback and Downloads.

What resolution will I get when I watch Showmax on my DStv Explora?

Stream content in either SD or HD resolution on your Explora. SD content is 576i, (633MB per hour) while HD content is 1080i (2.2GB per hour).

If you’ve got a question that wasn’t answered here, go to www.showmax.com/eng/help/explora.

Don’t have Showmax yet? Not a DStv subscriber?

Start my free trial »

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